The education industry has long faced barriers to innovation in the digital space. Jason Dole, CTO of World Book, wants to change this.
Ever wonder about the process of getting your packages from an online store to your door? This seemingly simple, everyday action is thanks to a complex supply chain with hundreds of touchpoints. FourKites is a supply chain management platform, enhanced by machine learning, that aims to make this process easier. Vivek Vaid is FourKites’ Chief Technology Officer and our guest today on Innovation and the Digital Enterprise.
Vivek talked to Patrick and Shelli about technology versus product development, and his approach of doing the work that is in service to customers. He also discussed why organizations need to make decisions that take into account everyone's point of view, from the customer to the tech and sales teams.
Let’s say it’s almost lunchtime and suddenly you receive a text from your favorite local restaurant with a coupon. You read the text and think, “That does sound pretty good.” You head there for lunch, show your coupon, and get your discount. In a nutshell, this is what Vibes, a platform that helps marketers drive experiences and meaningful customer connections, is all about.
Today, Pat and Shelli spoke to Vibes’ CTO Brian Garofola about the underutilized power of mobile when it comes to driving customer experience. Brian discusses why text marketing and mobile wallet can bridge the digital and physical divide, thus increasing transactions.
Ann Madea has spent her career managing and motivating her teams in global leadership positions for one of the largest banking and financial services organizations in the world. She joined us on Innovation and the Digital Enterprise to discuss how she builds trust to ensure all members of her team feel comfortable speaking up and how to successfully stay the course when managing large-scale projects.
As a high-profile woman in business, Patrick and Shelli also talked with Ann about the people that inspired her to chase her ambitions. She has also dedicated herself to the advancement of women and girls in the fields of STEM. Listen to the episode for insights and tips from an accomplished IT leader.
Risk management is an essential component of every organization, but not necessarily something that CEOs are excited to work on. However, Matt Kunkel, CEO of LogicGate, has a novel approach: make risk a revenue driver.
Matt joined Patrick on Innovation and the Digital Enterprise to talk shop about risk and how privacy issues have made it more interesting and necessary than ever. Matt also discusses why it’s important to have clear company values and how to get everyone from the CEO to the employee on board. Finally, Matt explains why he never says no to a coffee date. Tune in for his insights.