Private sector companies spend a lot of time innovating to create the best possible user experience for potential customers. Government agencies by contrast, tend to work with outdated, analog tools. Why aren’t government agencies following suit?
Sean T. O’Kelly spent more than twenty years in the tech private sector. When he was appointed CIO for Financial and Professional Regulation at the State of Illinois, he jumped at the opportunity to help create a more positive user experience for everyday citizens. Sean talks to Patrick and Shelli about innovation as a public good and why he believes all people should strive to serve in a government capacity at some point in their careers.
Tune in for a lively discussion on innovation at the intersection of public and private sectors.