Customers expect your software to work – no matter what, no matter when. Any time your software breaks down or moves too slow, you are likely to lose customers to a competitor.
For software running 24/7, 99.99 % availability translates into no more than 52 minutes and 30 seconds of downtime plus recovery time over an entire year.
99.99 software works so well that it allows you to be in a more strategic position to take on new opportunities, free up time for innovation, and create greater value for your customers.
Pinpoint opportunities within your team, your project, and your product.
Focus on areas in which improvements will have the greatest business impact.
Improve process, roadmap, and tech stack in order of significance.
Add development efficiency and ongoing value with Agile methodology and a DevOps pipeline.
Review lessons learned, assess opportunities for further improvements, and re-prioritize.