Mar 24, 2020 | 3 min read

How Optimism and Grit Go Hand in Hand with Kristi Zuhlke

By: Patrick Emmons

How Optimism and Grit Go Hand in Hand with Kristi Zuhlke

Many believe that to succeed in business, you must be a pessimist, always anticipating and preparing for the worst. But according to Kristi Zuhlke, the CEO of Knowledgehound, grit and optimism are not mutually exclusive concepts.

Kristi joins Shelli and Pat and gives listeners a window into the life of a serial entrepreneur. She explains why entrepreneurs are passionate about solving problems, why optimism is underrated in business, and how she thoughtfully adds new members to her team.

  • [00:24] - This week: Kristi Zuhlke
  • [00:47] - The idea behind KnowledgeHound
  • [03:38] - Entrepreneurial mentorship in the corporate world
  • [08:53] - Idea notebook
  • [10:57] - Passion for creating something new
  • [14:54] - Retraining optimism & pessimism
  • [19:56] - The difference between founders and managers
  • [22:19] - The Stockdale Paradox
  • [27:31] - Hiring into a value-driven system
  • [31:45] - Team first & bias to action
  • [34:18] - Retaining scrappiness
  • [39:17] - Transferring culture as a business evolves
  • [44:33] - Resources for women in the Chicago tech scene

An entrepreneur at heart, Kristi Zuhlke started her first business while in college. After earning degrees in Marketing and Entrepreneurship from Xavier University, she joined Procter & Gamble, working on billion-dollar brands, like Gillette, and Always. During those six years, she learned invaluable leadership, marketing, and organizational skills, but couldn’t resist the urge to jump into the tech space.

Following the launch and quick sale of a smartphone app technology, in 2013, Zuhlke launched KnowledgeHound, her third and current business. Since 2013, she has been addressing a need she knows first hand and a pain point from her corporate days - the need to find answers with survey data without needing to know a coding language. As CEO of Knowledgehound, which has raised over $6 million in funding with numerous Fortune 1000 companies as clients, Zuhlke looks forward to continuing her success in the technology start-up world.

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This podcast episode was produced by Dante32.

About Patrick Emmons

If you can’t appreciate a good sports analogy, movie quote, or military reference, you may not want to work with him, but if you value honesty, integrity, and commitment to improvement, Patrick can certainly help take your business or your career to the next level. “Good enough,” is simply not in his vernacular. Pat’s passion is for relentlessly pushing himself and others to achieve full potential. Patrick Emmons is a graduate of St. Norbert College with a Bachelor of Science degree in Computer Science and Mathematics. Patrick co-founded Adage Technologies in 2001 and in 2015, founded DragonSpears as a spin-off dedicated to developing custom applications that improve speed, compliance and scalability of clients’ internal and customer-facing workflow processes. When he is not learning about new technology, running a better business, or becoming a stronger leader, he can be found coaching his kids’ (FIVE of them) baseball and lacrosse teams and praising his ever-so-patient wife for all her support.

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