Innovation and the Digital Enterprise

Profound innovation has occurred across web-based communication technologies in the last decade, and truly accelerated in the years since the start of the pandemic. But David Heinemeier Hansson recognized a massively neglected arena, one we all use, every day: email. Bringing his experience as co-owner and Chief Technology Officer at 37signals (Basecamp, Ruby on Rails, and more), David launched HEY, an innovative approach to email that provides a modernized, user-first service. In this episode of Innovation and the Digital Enterprise, David articulates a dedication to forging new paths in software and entrepreneurship.

The first day on the job sets the tone, which is why Dom Scandinaro, SVP of Engineering & Data at fan connection app Cameo, encourages new hires to deploy code to production on their very first day. As an experienced software engineer and technology leader, Dom fosters day-one collaborations when bringing on a new team member. Even during growth periods with competing priorities.

“You don’t get a chance to be new twice.” Technology and business executive Andrei Girenkov embraces moments of great potential and offers essential advice for achieving success in 2023. Recent Senior Managing Director and Chief Technology Officer at Greystar, Andrei discusses speaking the CEO’s language, enterprise change management, and his journey to law school and beyond.

Rand McNally’s Chief Technology Officer, Steve Caudill, joins Patrick and Shelli this week to talk about building and maintaining the culture of a startup inside a well-established brand with a 165-year history. They cover a range of topics including recruiting talent in a highly competitive market, creating tight feedback loops between customers and engineers, and structuring product development for the shortest path to revenue.

Changing the culture of an organization is not something that happens overnight. Collaborative design and cross-functional teams can take years to get right. So how do you make the changes necessary to get everyone on the same page? According to Scott Prugh, Chief Architect and SVP of Software Engineering at CSG, using mistakes and miscommunications as a learning tool is key.

When managers and executives don’t fully understand the technical constraints of a project, it can lead to a frustrated engineering team. Dr. Mik Kersten has a way around this issue: the flow framework.