Innovation and the Digital Enterprise

Adaptability is an essential skill for anyone navigating their career in a company experiencing growth. Chief Information Officer James Gray curates his teams with this priority due to REEF’s exponential growth in recent years, especially as the neighborhood-focused company saw the desire for the proximity of goods and services increase during the COVID-19 pandemic.

Only an exceptional innovator would look at a burgeoning career in operations and pause to examine their reputation and evaluate their goals. With the help of an executive coach, Deborah Spence-Cummings did just that and now serves as the Director of AI/ML Operations at Apple.

With a decorated thirty-year career in the U.S. Army behind him, General James Mukoyama’s retirement is one of passionate advocacy and aid for veterans. In the organizations he leads, Military Outreach USA and Enabled Enterprises, as well as other faith-based acts of service, General Mukoyama believes in leading by example and with care while maintaining balance in your life.

Serving the United States does not have to be in uniform. Mike Seper, University Program Director of the National Security Innovation Network at Washington University in St. Louis, discusses how the problem-solving network NSIN embraces university-based innovators and entrepreneurs from all areas of study to bring their expertise into the service of our country.

In this episode, Mike reflects on the importance of an inclusive and diverse innovation process while providing a glimpse into programs available to students and university members. He highlights select focus areas—energy needs, artificial intelligence, and drone technology—and exciting partnerships with HBCUs focusing on geospatial technologies. Mike shares how NSIN and student contributions can lead to future employment and foster a generation of problem solvers.

Extended reality has Jack King animated about innovation and the future of technology. As Chief Information Officer at the American Academy of Orthopaedic Surgeons, Jack sees the countless ways that augmented and virtual realities can accelerate learning and opportunities for the 39,000 members of AAOS.

In this episode, Jack discusses motivation, connection, and encouraging employees to be participants in driving change. He speaks on company culture and his approach to communication, including daily huddles. While sharing his excitement over continuing technological innovations, such as haptic feedback, Jack reflects on lessons from his cross-industry career.

In addition to hosting Innovation and the Digital Enterprise, Pat is also the founder of the Innovative Executives League, a group that connects visionary Chicago leaders. Earlier this year, the group held its first in-person Innovative Executives League Summit with an amazing slate of leaders sharing experiences and perspectives on innovation and leadership. Today’s episode pulls together highlights from three of the day’s presentations.

Seeking professional advice to advance your career? Patrick Dineen, Chief Information Officer at Nielsen, has the answer: solve bigger problems. As a leader in strategic planning and transformational thinking within several major companies over his career, Patrick is perfectly positioned to witness the incredible value of team members who seek out challenges and take advantage of big opportunities to contribute.

In this episode, Patrick reflects on outside-in thinking and a growth mindset in the workplace. He shares insight into the value of building relationships and trust across companies. Patrick discusses his leadership style: influence over authority, a willingness to take the blame, and intentionality in seeking out ways to assist colleagues. Patrick illuminates the complex relationship of being present and planning for the future, and he expounds on the value of operating on a very familiar unit of time: one week.

Not many people are willing to call up their competitors and dive into discussions on improving the industry. Sara Rossio, Chief Product Officer at G2, talks about viewing competitors as partners and building trust internally by being transparent. With these strategies in mind, leaders can better collaborate with customers and vendors to help industries evolve.

In this episode, Sara talks about how she approaches product management at G2. She mentions the use of artificial intelligence to personalize data, moderate, and validate reviews to meet customer needs. She discusses her leadership style of providing frequent, direct, and actionable feedback and the importance of supplying context. Sara illuminates the key to her success in product management and how companies can remain competitive by staying curious.

It is all about the people, the process, and the technology for Mike Kennedy, VP of Technology, Enablement, and Strategy at CDW and U.S. Army veteran. Whether analyzing processes, recruiting and retaining great employees, and implementing new technologies, Mike is invested in holistic transformation.

In this episode, Mike Kennedy discusses the importance of “little i” innovation, motivating employees, and inclusion in decision-making. He shares insight into a VSOM approach and agile practices while diving into processes. Later in the episode, Mike reflects on hiring and training the right personnel, including military veterans, and connecting with talented people early in their careers.

Fred Lee, Chief Technology Officer at Amount, is skeptical of “culture fit.” In leading technology teams of various sizes and goals, he has welcomed team members who approach things differently, who embrace their unique perspectives, and has witnessed their added value across organizations. In his cross-industry career, a fresh perspective has often served him well.

In this episode, Fred shares insight into the shifting experience of banking and the industry’s digital innovations. He reflects on how he has approached new roles and how getting close to the customer is essential to understanding a company’s successes and failures. Fred illuminates the array of approaches to process and communication, and the importance of following through.