The design thinking approach has gained popularity across all areas of business as an innovative problem-solving strategy. It brings cross-functional teams together to break out of their natural day-to-day patterns and unpack business challenges with a customer-centric mindset. The ability to work and think differently to flesh out early-stage solutions in a short timeframe has given design thinking its positive reputation. It's useful for innovation, strategy development, process improvement, and more.
Depending on the goals and context, design thinking can take many forms. For example, you can add small exercises to weekly meetings, conduct 1-day workshops, or run full 5-day design sprints. In this article, we walk through how to run a 1-day design thinking workshop to create strategic solutions and solve problems that might be holding you – or your customers – back.