QWerks Builds Quality Monitoring Application

[fa icon="user"] Alexander Sobin [fa icon="calendar"]  Apr 11, 2017 9:00:00 AM [fa icon="comments-o"] 0 Comments

Two Managers from a Chicago based Manufacturer describe their recent journey.

Manufacturers have been at the center of the Midwest’s economy for more than a century. When cheap, available, and reliable electricity reached the industry around the turn of the 20th century, it changed everything. Today, manufacturers are seeing a similar paradigm shift with the advancements made in software. In 2014, creative werks embarked on a journey to address this shift by spinning off a software company called QWerks. This year the QWerks team is releasing their new product, built in partnership with DragonSpears, to help them address the growing need for digital solutions in the industry. I recently caught up with the QWerks team and got them to explain to me some of the insights they’ve gained from this journey.

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4 Benefits of an Open API for Customers, Partners, and Vendors

[fa icon="user"] Patrick Emmons [fa icon="calendar"]  Sep 13, 2016 5:00:25 PM [fa icon="comments-o"] 0 Comments

As Marc Andreessen declared in 2011, software is eating the world. If you want to establish and keep your competitive advantage, you will need to leverage software to make it as easy as possible for those with whom you do business to engage with you.

Historically, API's were developed to encapsulate business functionality for internal end users to incorporate into web applications, BPM solutions, mobile applications, etc. Nowadays, businesses need to open them to their external users such as customers, partners, and suppliers.

Simply put, APIs can help you create a seamless network to improve value transfer with clients, vendors/suppliers, partners and employees and here’s how.

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Six Steps To See Process Improvement and Why It Matters

[fa icon="user"] Patrick Emmons [fa icon="calendar"]  Sep 7, 2016 12:58:26 PM [fa icon="comments-o"] 0 Comments

Business is moving faster than ever. Competing means accelerating growth. Thriving demands new and speedier ways of reaching your goals.

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Technology Alone Isn’t the Best Yardstick For Choosing the Right Application Development Partner, and Other Secrets

[fa icon="user"] Patrick Emmons [fa icon="calendar"]  Aug 16, 2016 1:40:45 PM [fa icon="comments-o"] 0 Comments

Type “application development partner Chicago” into Google and you’ll get 3,630,000 results. How do you find the right one for your business? DragonSpears recommends you look for these six qualities, whether you want an in-house or outside development partner.

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The Best Thing You Can Do to Improve Customer Satisfaction

[fa icon="user"] Patrick Emmons [fa icon="calendar"]  Nov 16, 2015 12:14:51 PM [fa icon="comments-o"] 1 Comment

Every company needs to make constant improvements because let’s face it; whatever you did 6 months ago is not making your customer happy now. While your client revenue remains the same, expectations continue to rise. If you can’t keep up with these increases in demands, you will slowly begin to lose your clients. By reviewing and updating your business processes you can remain agile enough to take advantage of new opportunities and ward off attacks from competitors. What is the best thing you can do to improve customer satisfaction? Here are 3 reasons why a business process improvement might be the answer…

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